LEGAL REFERENCE

What You Need to Know Before You Play

When you open an account with ck3, you're entering into an agreement designed to keep your account secure and your play transparent. Our terms outline exactly how we...

Account SecurityPayment RulesWithdrawal TermsDispute Resolution
ck3 What You Need to Know Before You Play

The Core Terms That Govern Your Play

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP WITH TERMS

Questions About Our Terms & Your Account

If you need clarity on any part of our terms or have a dispute with ck3, we've set up multiple ways to...

Email Support Send your query to our legal and account...
In-Account Messaging Open your account, go to Help, and start...
Terms Archive Every version of our terms is dated and...
POLICY FOUNDATION

How We Protect Your Account & Your Trust

Our terms are built on transparent, verifiable practices. We don't hide clauses in fine print or change them without telling you. Every rule serves a clear purpose: to keep your account secure...

Account Verification

Before you withdraw, we verify your identity using information you provided at signup. This protects you from unauthorized access and ensures your funds go to the right person.

Payment Audit Trail

Every transaction—JazzCash, Easypaisa, SadaPay, Raast—is logged with timestamps and reference numbers. You can always dispute a charge within 30 days by referencing your transaction ID.

No Hidden Fees

Our terms explicitly state all fees charged on deposits and withdrawals. We don't apply surprise deductions. What you see in your chip row is what you pay.

Data Security

We encrypt your payment details and personal information. Our systems are audited regularly to ensure no unauthorized access to your account or payment history.

Dispute Timeline

If you raise a dispute about a transaction, we investigate and respond within 14 days. Our terms set clear timelines so you're never left waiting indefinitely.

Jurisdiction Clarity

Our terms state which jurisdiction governs your account and what law applies. This removes ambiguity about who has authority if a formal dispute arises.

How These Terms Align With Our Other Policies

Our terms, privacy policy, and responsible-play guidelines work together. Each one covers a different aspect of your account so you get complete transparency.

Privacy Policy
Outlines how we collect, store and protect your personal data. Works with these terms to define what information we hold and how long we keep it.
Payment Policy
Details the deposit and withdrawal flow via JazzCash, Easypaisa, SadaPay and Raast. Complements these terms by spelling out processing times and failure scenarios.
Dispute Resolution Policy
Sets the formal process for handling complaints about transactions or account access. References these terms as the governing agreement under which disputes are heard.
Account Closure Terms
Explains how you can close your account permanently and what happens to your balance. Flows directly from the account terms' section on account termination.
Bonus Terms
If we run seasonal promotions, those terms reference and build on these core account rules. Any bonus is subject to the account verification and withdrawal limits stated here.
Mobile & Desktop Rules
These terms apply equally whether you access ck3 on your phone app or via browser on desktop. No separate terms for different platforms; consistency across all devices.
Chat & Live Support
Our support team uses these terms as the baseline for every account question. If you chat with support, they'll reference specific sections to explain your rights and obligations.

Core Principles That Define Your Account

These six pillars shape how we operate ck3 and what you can count on. They're not just policy—they're commitments we keep every day.

Your Account Is Yours Alone

You are solely responsible for maintaining the confidentiality of your login credentials. We will never ask for your password in chat or email. If someone gains access to your account, notify us immediately.

Deposits Are Final

Once a JazzCash, Easypaisa, SadaPay or Raast deposit is processed and shows in your account balance, that transaction cannot be reversed by you or us. Plan your deposit carefully.

Withdrawals Require Verification

Before your first withdrawal, we'll verify your identity and payment method. This protects you from fraud and ensures your winnings go to the account holder listed on your payment rail.

Disputes Have a 30-Day Window

If you dispute a transaction, you have 30 days from the transaction date to raise it. After 30 days, we cannot investigate. Keep your transaction records and reach out promptly.

We Reserve Suspension Rights

If we detect suspicious activity, multiple failed logins, or violation of these terms, we may suspend your account immediately while we investigate. You'll be notified via email.

Terms Updates Apply Going Forward

If we update these terms, we'll notify you by email and post the new version here with an effective date. Your continued use of ck3 means you accept the updated terms.

Answers to Your Terms & Account Questions

If you breach these terms—such as using a fraudulent payment method, sharing your account, or attempting to circumvent security—we may suspend your account and forfeit any balance. Serious violations may be reported to relevant authorities. We'll always send you a notice explaining why.

You cannot unilaterally change these terms. They apply to everyone equally. However, you can close your account at any time by emailing [email protected]. If we change the terms, we'll notify you 30 days in advance and allow you to close without penalty if you disagree.

Use the 'Forgot Password' link on the login page. We'll send a secure reset link to your registered email. Never share this link with anyone. If you can't access your email, contact [email protected] with proof of identity to regain account access.

Your deposits are held in our payment processor's account and treated as transfers to ck3. They are not separately insured by us. However, our payment partners are regulated and maintain security standards. Your account balance is your record of what you've deposited.

Standard withdrawal requests via JazzCash, Easypaisa, SadaPay or Raast typically process within 24–48 hours after verification. Some delays can occur during weekends or public holidays in Pakistan. Check your account for processing status and estimated completion time.

No. You are permitted only one account per person. Operating multiple accounts violates these terms and may result in permanent suspension and forfeiture of all balances. We use security checks to detect multi-accounting.

Contact [email protected] within 30 days of the disputed transaction. Provide your transaction ID, payment method, and amount. We'll investigate and respond within 14 days. After 30 days, we cannot investigate historical disputes.